FAQ Page

Frequently Asked Questions | Great Minds Think Alike

Click on a frequently asked question below to view the response.

 

1. What is PlayMore Sport & Social Club?

2. Can anyone join PlayMore leagues, tournaments, or social events?

3. How can I register?

4. Is there a deadline to register?

5. Can you save my spot?

6. Are payment transactions secure?

7. What happens when I click on “Connect with Facebook”?

8. Does PlayMore share my personal information?

9. What is the refund policy?

10. What credit cards do you accept?

11. Are referee/umpire fees included in the registration fee?

12. Can I play in more than one league in a season?

13. Are there ranging levels of play in each league?

14. Can I still register if I do not have a Team to play on?

15. Can I be on the same Free Agent team as my friend?

16. When can I expect to hear what team I am on?

17. Do we have practices too?

18. I am going to be the Team Captain, what do I need to know?

19. What if my Team Players don’t register on time?

20. Are there any special discounts for being a great PlayMore Member?

21. When will we receive our T-Shirts?

22. When will the schedule be posted to the website?

23. When and how will we know if a game is cancelled for inclement weather?

24. Our team can’t make the game, can I get our game rescheduled?

25. Does PlayMore provide refunds?


 

1. What is PlayMore Sport & Social Club?

PlayMore is an adult sport and social club that offers adults various sports leagues and tournaments to participate in. PlayMore also offers “Happy Hour Specials” after each game at participating local bars and Huge Social Events throughout the year.

 

2. Can anyone join PlayMore leagues, tournaments, or social events?

If you are 18 years of age or older, you can play in most PlayMore Leagues and Tournaments (some leagues may have other age restrictions). To participate in the Happy Hours and Social Events, you must be 21 years of age or older.

 

3. How can I register?

You can register online (www.playmoresj.com), by mail, or in person. Please sign up and create a username and password. Use Connect with Facebook for the full experience.

 

4. Is there a deadline to register?

All Leagues, Tournaments, and Social Events have a registration deadline. This date can be found on the programs website page. No registrations will be accepted beyond that date.

 

5. Can you save my spot?

PlayMore cannot save spots for Free Agents or Teams. Leagues typically sell out and a first registered, first saved basis is our policy. If you register a team and choose to have each player pay their own portion, your team spot will be saved once your team has paid the full team fee.  If your team is not paid in full, another team could get the final spot.

 

6. Are payment transactions secure?

All payment transactions are secured by Authorize.net.  The PlayMore Sport & Social Club website is 100% Secured through LeagueApps . LeagueApps uses the highest level of SSL Authentication and does not store any of your members' credit card information.

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7. What happens when I click on “Connect with Facebook”?

When you Connect with Facebook, your PlayMore account links with your Facebook account. PlayMore encourages this to allow you to quickly signup and login to your personal account using your Facebook credentials. Thus, you can utilize your Facebook identity on the PlayMore site and get more social with your teammates and fellow participants. PlayMore cannot access any personal Facebook account information.

 

8. Does PlayMore share my personal information?

PlayMore will never share or sell any of your personal information, including but not limited to, your email address, physical address, telephone numbers, etc. Your privacy is very important to us.

 

9. What is the refund policy?

Please refer to the PlayMore Refund Policy.

 

10. What credit cards do you accept?

All major credit cards are accepted on the PlayMore website except American Express.

 

11. Are referee/umpire fees included in the registration fee?

Referee/Umpire fees are not included in your registration fee. Each league has listed a specific referee/umpire fee that is to be paid prior to each game.

 

12. Can I play in more than one league in a season?

You sure can! PlayMore cannot be responsible for creating schedules that do not conflict with your leagues though. Please use care when picking which PlayMore Leagues to play in during the same season.  

 

13. Are there ranging levels of play in each league?

Flight A, B, and C leagues are leagues for competive players with various skill levels.  Social leagues are for players that just want to have a good time - where fun is more important that winning.  

 

14. Can I still register if I do not have a Team to play on?

You can register without a Team. You would be considered a Free Agent. PlayMore will find a team for you or create a team of Free Agents for you to play with. This is the greatest way to meet new friends!

 

15. Can I be on the same Free Agent team as my friend?

Of course!  We get this request all the time.  When registering as a Free Agent please place this request in the “Special Requests” portion of your registration.

 

16. When can I expect to hear what team I am on?

Free Agent placement will not take place until 2 weeks prior to the start of the season. You will be sent an email introducing you to the rest of your team.

 

17. Do we have practices too?

Practices are not scheduled by PlayMore. You are more than welcome to organize a practice with your team.

 

18. I am going to be the Team Captain, what do I need to know?

Team Captains have 2 options when making payment online: 1. Pay the entire balance at the time of registration. 2. Enter the number of Team Players when prompted. The balance will be divided evenly among the Team Players. You (The Captain) pay your portion at this time. You then “Invite Players” to your team’s roster by listing names and email addresses. Your players will receive an email invite to join your team. When they log in, they will be prompted to register and make payment for their portion. Captains can log in to check on their team’s status at any time (to see if players have paid or checked the box of the waiver). Please make sure all players check the waiver box or they will not be allowed to enter the field of play. Your team spot will not be saved until your team pays at least half of the registration fee.

 

19. What if my Team Players don’t register on time?

If your players do not pay by registration end we will reach out to the captain for a final opportunity to complete the team payment before we have to remove the team from the scheduling process.

 

20. Are there any special discounts for being a great PlayMore Member?

There are special discounts for you on the PlayMore "Players Perks" page. 

 

21. When will we receive our T-Shirts?

For team that submit a full shirt order and are 100% paid in full, shirts will be available for pickup at that the PlayMore open house for that upcoming season.  For teams that order shirt late or submit a late payment, the office will give you an estimated time of when they will be available for pickup.

 

22. When will the schedule be posted to the website?

The schedule will be posted to the website no sooner than one week prior to the start of the given league.

 

23. When and how will we know if a game is cancelled for inclement weather?

We try to make decisions on weather to cancel games 90 minutes prior to the first game of the day/night.  We will do everything we can though to try to get the games in for your league.  Please assume your game is on.  If we do need to cancel, we will send a mass email to the league followed by a personal text to each captain.  From there we will post cancellation notices on our social media pages.

 

24. Our team can’t make the game, can I get our game rescheduled?

Rescheduling a game is tricky business.  It requires not only your opponent, but in most cases two other teams as well.  That's a whole of folks that need to agree on one thing.  From our experience, that usually doesn't work out.  It is for this reason that we ask for any and all scheduling requests and issues during the registration period.  We will try our best to work with your requests prior to the schedule being released.  Once the schedule is live though, we are not able to reschedule games.